Human Trafficking Response and Social Disparities Training
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Violence in the Emergency Department

Written by: Marti Kessack PHD RN HCM PPA

1 Contact Hour


Violence against nurses, and particularly, violent acts by patients against nurses, has been treated historically as an unstated and accepted aspect of the job, and generally tolerated within the healthcare profession. This course examines the causes of this violence, methods of prevention, and what administrative and legislative changes might address the issue in the future.

Course Outline:

  • History of Workplace Violence
    • Workplace Violence Defined
    • Prevalence of ED Violence
      • Prevalence of Injuries Due to Patients Encountered in the ED
    • Costs of Violence
    • Healthcare Dollars Spent
      • Workplace Violence Nurse Injury Statistics
      • Psychological Effects of Workplace Violence
      • Costs of Replacing Nurses
    • Causes of Violence in the ED
      • The Nature of the ED Environment Creating the Perfect Storm for Violence
      • Environmental Factors Conducive to Violence
    • Other Types of ED Violence Experienced
      • Nurse-to-Nurse Incivility and Bullying
      • Provider-to-Nurse Bullying and Intimidation
    • Recognizing ED Violence
    • Preventing ED Violence
    • Methods to De-Escalate Violence
  • Healthcare Administration and National Organizations Commitment to Address ED Violence.
    • Current Legislative Action to End ED Workplace Violence
    • Looking to the Future

Successful completion of this course will provide the learner with one (1) contact hour.

This continuing nursing education activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation

To receive credit for this course you must pass this test with a score of 80% or higher.

No individual in a position to control content for this activity has any relevant financial relationships to declare.

Contact hours will be provided for the completion of this activity from November 1, 2018 until November 1, 2020.

    1 Contact Hour